Loop and Global-e Partner to Simplify Cross-Border Returns for Merchants and Consumers

Loop, the leading commerce operations platform for Shopify brands worldwide, today announced a new partnership with the world’s leading platform powering global direct-to-consumer e-commerce, Global-e. As merchants increasingly prioritize international expansion to drive growth in today's competitive market, this partnership delivers an enhanced returns solution powered by Loop’s portal and Global-e’s global e-commerce capabilities and expertise. The collaboration enables merchants to consolidate returns management into a single, streamlined system. With a consistent experience for both domestic and international returns, merchants can simplify their operations, reduce administrative burdens and offer a smooth, hassle-free experience that builds customer trust and maximizes revenue retention.

Global-e’s support for expansion and role as Merchant of Record on global e-commerce orders enables Loop's merchants to navigate the complexities of international e-commerce with ease. By handling duties, taxes and other cross-border operations, the partnership ensures compliance, reduces administrative burdens and unlocks new revenue opportunities in global markets.

With this integration, merchants benefit from optimized global operations, accelerating international growth through specific capabilities such as:
- Streamlined returns from any location
- Sophisticated return policy management with Loop’s Workflows feature
- Increased revenue retention through Store Credit for international returns
- Enhanced reporting and insights for both domestic and international returns
- Competitive international shipping rates through Global-e’s extensive global carriers network