MODE Global collaborates with HappyRobot to automate critical operations

Dallas, TX — February 9, 2026; MODE Global, one of the nation’s largest non-asset logistics providers, and HappyRobot, AI-native logistics startup, announce a strategic collaboration to automate core freight operations, beginning with inbound carrier coverage and progressing to booking and tracking. The partnership brings together MODE’s scale and operational expertise with HappyRobot’s AI workforce and orchestration to improve speed-to-cover, reduce manual work, and strengthen carrier experience across MODE’s network.
Leveraging early wins for expansion

The partnership began by automating a critical, high-volume workflow - Inbound Carrier Sales - to gauge impact. Early success here across carrier vetting, lane pitching, and negotiations set the foundation for the partnership to follow.

These early signs of success included increased speed to cover with first response times cut to zero and 100% answer rates. Carrier vetting, combining third-party integrations with proprietary classifications, ensures intense scrutiny on fraud detection. And finally, lane negotiations show foundations for improved margins.

The next phases of partnership include robustifying existing workflows, expanding automation across all offices, and deploying priority workflows such as outbound carrier sales and track and trace.

“We selected HappyRobot as a partner because of their robust technology, deep industry knowledge, and engineering teams that accelerated our speed to value and unlocked untapped potential for our operations,” said MODE Global’s President and CEO, Lance Malesh.

With AI automating manual work and providing greater access to information and insight, the MODE team is able to double down on what makes them different.